Privacy Policy

‍‍CuraPatient is a mobile-first digital health platform to enable a patient’s medical “journey” from the hospital to the home and beyond. Our platform includes bidirectional integration with client systems and is accessible on any smart device, including a fully native iOS, Android, and responsive web app. This allows for a secure, frictionless, user-friendly experience for providers so they can focus on the individual’s needs and reduce burnout and compassion fatigue. CuraPatient, with its robust backend with 421 NIST controls and the required automation, enables health systems across to keep up with changing mandates, CDC recommendations, and other requirements while protecting the integrity of a patient’s data.

When you register on our website and/or App(s), the following information is collected from you: Name, Email ID, Mailing Address (Location), Phone Number, Date of Birth, Camera Photos, Images, Files, Audio, Video and/or Other details.

‍‍We collect information from patients when they register on our site, fill out a form, use Live Chat, open a Support Ticket, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our websites, and/or enter information on our website and/or app(s).

We may use the information we collect from patients when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our websites, use our app(s), and/or make use of certain other site and/or app features in the following ways:
– To help patients with their vaccination and/or care experience and/or to provide information required by appropriate Public Health Services Agencies whenever asked by them.
– To personalize the patient experience and to allow us to deliver the type of content and product offerings in which patients are most interested.
– To allow us to better service patients in responding to customer service requests.
– To quickly process scheduling, location services, and other transactions.
– To send periodic emails regarding the patient experience and/or other products and services.

While using the mobile app, the user needs to give permission to access following information to aid the app and/or website with:
Location:
– Precise location (GPS based)
Photos / Media / Files / Storage:
– Read the contents of your device storage for camera photos
– Take picture to add to your profile in app

‍‍We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information.

We never ask for credit card numbers unless a purchase is being made by a user.

We use regular Malware Scanning.

Personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information patients supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of their personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

‍‍Cookies are small files that a site or its service provider transfers to a user’s computer’s hard drive through a Web browser (if allowed) that enables the site’s or service provider’s systems to recognize the user’s browser and capture and remember certain information. They are also used to help us understand user preferences based on previous or current site activity, which enables us to provide users with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Users can choose to have their computer warn them each time a cookie is being sent, or they can choose to turn off all cookies. Users can do this through their browser settings. Since each browser is a little different, users should look at their browser’s Help Menu to learn the correct way to modify cookies. If a user turns cookies off, some of the features that make the site experience more efficient may not function properly.

We do not sell, trade, or otherwise transfer to outside parties any Personally Identifiable Information.
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‍Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

You can learn more about CalOPPA by visiting: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

In accordance with CalOPPA, we agree to the following:
‍‍Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page, or, as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

Users will be notified of any Privacy Policy changes:

On our Privacy Policy Page, Users can change their personal information by logging in to their account

We honor Do Not Track signals, and we Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

‍It’s also important to note that we do not allow third-party behavioral tracking.

‍When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, which is the United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old..

Fair Information Practices
‍The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe.

Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

We will notify users via email:
– Within 7 business days

We will notify the users via in-site notification:
– Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
‍The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect user email addresses in order to:

– Send information, respond to inquiries, and/or other requests or questions To be in accordance with CAN-SPAM, we agree to the following:
– Not use false or misleading subjects or email addresses.
– Identify the message as an advertisement in some reasonable way.
– Include the physical address of our business or site headquarters.
– Monitor third-party email marketing services for compliance, if one is used.
– Honor opt-out/unsubscribe requests quickly.
– Allow users to unsubscribe by using the link at the bottom of each email.

If at any time a user would like to unsubscribe from receiving future emails:
– They can email us at: support@curapatient.com
– By following the instructions at the bottom of each email, we will promptly remove a user from ALL correspondence.